Our Pharmacy
and Clinical Services

Truepill is a full-service pharmacy offering a broad range of pharmacy and clinical services for all patients.

Pharmacy Services

Insurance Billing

We accept a wide range of insurance providers. If you have any coverage questions give us a call at (650) 399-9905 or go through the order process and enter your insurance. We will contact you to let you know your copay pricing.

Online Enrollment

You can enroll to receive your medications from Truepill by registering online, via SMS or by phone.

Easy Transfers

Just tell us your existing pharmacy and we take care of the rest. Our pharmacy team does all the work for you.

Multi-dose Packaging

Single dose, multi-dose, and customized blister packaging, we do it all! We offer multi-dose packaging for patients taking multiple medications at no additional cost.

Customized Packaging

We offer white label packaging options for businesses looking to customize their patient experience.

Free to Use

Just pay your regular insurance copays, there is no additional charge to use Truepill and shipping is always free.

Prior Authorizations

We'll work with your insurance and doctor so you don't have to.

Auto Refills

We will always check your insurance copay and compare with the cash price for the drug and pick the lowest.

Free Shipping

Always fast, free shipping to your door to all 50 states. Expedited and cold storage shipping options available.

Renewals

Out of refills? We will contact your doctor to get a new prescription so you don't have to worry about running out of medication.

Discreet Packaging

We provide secure, discreet and confidential packaging for all medication orders delivered to your home or office.

Clinical Services

Personalized Onboarding

One of our pharmacists or nurses will schedule an introductory consultation with your patient to discuss their treatment plan, dosing and potential side effects. We get to know your patients and work with them to find out what barriers, if any, prevent them from taking their therapies as prescribed. We'll also develop personalized care plans based on your condition and prescribed treatment.

Medical Benefits Billing

We can bill a wide range of medical benefits providers to process your medical device, equipment, and supply needs in addition to your medication records.

Patient Education

We provide therapy specific information so patients understand their medication and treatment options. We help empower you to self-administer medications by providing all necessary supplies (like syringes or needles) and training.

Ongoing Patient Monitoring

We remind you about refills, answer any questions, provide additional support, and check on how you are progressing with your therapy. Detailed clinical monitoring and tracking measuring adherence to prescribed therapies.

Provider Collaboration

Our staff will keep your provider informed of your progress and will alert them if any issues or difficulties arise during your treament.

Benefits Investigation & Financial Support

When possible, we connect you to financial assistance programs to help better manage out of pocket expenses.

24/7 Support

Pharmacists are available for a call anytime, or messaging in app.

Coordination of Nursing Services

Bringing safe, convenient care to the comfort of your home.

Delivery to Alternative Locations

Office, vacation home, doctor's office.

Multiple Languages

Multilingual healthcare experts available.

Talk to a member of our pharmacy team

If you have any questions our pharmacy team is available to you 7 days a week from 8AM - 11PM PST.

Phone: 1-650-353-5495

Email: pharmacist@truepill.com

pharmacist